Privacy Policy

Who we are

Cut Off the Spigot LLC, our website address is https://www.cutoffthespigot.com.

You can contact us at contact@cutoffthespigot.com.

What personal data we collect and why we collect it

When you visit the site, we’ll track:

• Products you’ve viewed: we’ll use this to show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this to estimate taxes and shipping
• Shipping address: we’ll ask you to enter this so we can estimate shipping before you place an order, and send you the order.
• We’ll also use cookies to keep track of cart contents while you’re browsing our site.

 

If you place an order through CutOffTheSpigot.com, Cut Off the Spigot LLC collects your email address, name, billing address, shipping address, phone number, and payment details.

This information is used to:

• Send you information about your account and order
• Respond to your requests
• Process payments and prevent fraud
• Comply with any legal obligations we have, such as calculating taxes

 

Your email will not be used for marketing purposes or sold to third-party vendors by Cut Off the Spigot LLC.

Contact Forms

Cut Off the Spigot LLC collects your email address if you submit one of our contact forms. This information is only used to reach out to you if we have questions.

Cookies

Cut Off the Spigot LLC utilizes cookies on CutOfftheSpigot.com to keep track of cart contents while you’re browsing the site.

Analytics

Currently CutOffTheSpigot.com is using Google Analytics for basic site analytics including number of total visitors, page views, time spent, and similar aggregated metrics.

If you wish to opt-out of analytics tracking, please do so via the opt-out pop-up.

Who we share your data with

If you make a purchase through CutOffTheSpigot.com, we share your information with:

• Printful, our fulfillment partner
• WooCommerce, our ecommerce infrastructure
• Stripe, our payment processor 

If you do not place an order, we do not share your email address or other personally identifying information with other third-parties.

How long we retain your data

Cut Off the Spigot LLC retains your contact form data for six months, analytics information for two years, and customer purchase records for five years.

What rights you have over your data

If you wish for your personal data from contact forms to be removed, please send a request to privacy@cutoffthespigot.com.

If you wish for your personal data from orders to be removed from our system, we will do our best to comply with the request while retaining needed order information for our records. Please send your request to privacy@cutoffthespigot.com.

Where your data is sent

For website visitors within the European Union – SiteGround, our hosting partner, is GDPR compliant. Please review their privacy policy for more information on how they handle data transfers outside of the European Union.  

If you reside in the European Union and you have placed an order with CutOffTheSpigot.com, your details (email address, name, billing address, shipping address, phone number, and payment details) will be shared with Printful, WooCommerce, and Stripe in order to process the order. This information is shared to the United States, where Cut Off the Spigot is based, for reviewing orders. 

Please see Printful’s privacy policy, WooCommerce’s privacy policy from their holding company Automattic, and Stripe’s privacy policy for more details on how they share information. 

Contact Information

Reach out to privacy@cutoffthespigot.com.